European Accessibility Act (EAA)

Welcome to the European Accessibility Act (EAA) directive pages. Here you can find the official PDF of the Directive (EU) 2019/882 of the European Parliament and of the Council of 17 April 2019 on the accessibility requirements for products and services as a neatly arranged website. The European Accessibility Act (EAA) is applicable as of June 28th, 2025 in all member states to harmonize accessibility laws across Europe. Should you find this website useful, feel free to support us by sharing the project.

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Chapters Articles
Chapter 1 1   2   3
Chapter 2 4   5   6
Chapter 3 7   8   9   10   11   12
Chapter 4 13
Chapter 5 14
Chapter 6 15
Chapter 7 16   17   18
Chapter 8 19   20   21   22
Chapter 9 23
Chapter 10 24   25
Chapter 11 26   27   28   29   30   31   32   33   34   35

Table of contents

Chapter 1  –  General provisions
Article 1  –  Subject matter
Article 2  –  Scope
Article 3  –  Definitions
Chapter 2  –  Accessibility requirements and free movement
Article 4  –  Accessibility requirements
Article 5  –  Existing Union law in the field of passenger transport
Article 6  –  Free movement
Chapter 3  –  Obligations of economic operators dealing with products
Article 7  –  Obligations of manufacturers
Article 8  –  Authorised representatives
Article 9  –  Obligations of importers
Article 10  –  Obligations of distributors
Article 11  –  Cases in which obligations of manufacturers apply to importers and distributors
Article 12  –  Identification of economic operators dealing with products
Chapter 4  –  Fundamental alteration of products or services and disproportionate burden to economic operators
Article 13  – Obligations of service providers
Chapter 5  –  Fundamental alteration of products or services and disproportionate burden to economic operators
Article 14  –  Fundamental alteration and disproportionate burden
Chapter 6  –  Harmonised standards and technical specifications of products and services
Article 15  –  Presumption of conformity
Chapter 7  –  Harmonised standards and technical specifications of products and services
Article 16  –  EU declaration of conformity of products
Article 17  –  General principles of the CE marking of products
Article 18  –  Rules and conditions for affixing the CE marking
Chapter 8  –  Market surveillance of products and Union safeguard procedure
Article 19  –  Market surveillance of products
Article 20  –  Procedure at national level for dealing with products not complying with the applicable accessibility requirements
Article 21  –  Union safeguard procedure
Article 22  –  Formal non-compliance
Chapter 9  –  Compliance of services
Article 23  –  Compliance of services
Chapter 10  –  Accessibility requirements in other Union acts
Article 24  –  Accessibility under other Union acts
Article 25  –  Harmonised standards and technical specifications for other Union acts
Chapter 11  –  Delegated acts, implementing powers and final provisions
Article 26  –  Exercise of the delegation
Article 27  –  Committee procedure
Article 28  –  Working Group
Article 29  –  Enforcement
Article 30  –  Penalties
Article 31  –  Transposition
Article 32  –  Transitional measures
Article 33  –  Report and review
Article 34  –  Entry into force and application
Article 35  –  This Directive is addressed to the Member States.
ANNEX I  –  ACCESSIBILITY REQUIREMENTS FOR PRODUCTS AND SERVICES
Section I  –  General accessibility requirements related to all products covered by this directive in accordance with Article 2(1)
Section II  –  Accessibility requirements related to products in Article 2(1), except for the self-service terminals referred to in Article 2(1)(b)
Section III  –  General accessibility requirements related to all services covered by this Directive in accordance with Article 2(2)
Section IV  –  Additional accessibility requirements related to specific services
Section V  –  Specific accessibility requirements related to the answering of emergency communications to the single European emergency number ‘112’ by the most appropriate PSAP
Section VI  –  Accessibility requirements for features, elements or functions of products and services in accordance with Article 24(2)
Section VII  –  Functional performance criteria
ANNEX II  –  INDICATIVE NON-BINDING EXAMPLES OF POSSIBLE SOLUTIONS THAT CONTRIBUTE TO MEETING THE ACCESSIBILITY REQUIREMENTS IN ANNEX I
Section I  – Examples related to general accessibility requirements for all products covered by this directive in accordance with article 2(1)
Section II  –  Examples related to accessibility requirements for products in article 2(1), except for the self-service terminals referred to in article 2(1)(b)
Section III  –  Examples related to general accessibility requirements for all services covered by this directive in accordance with article 2(2)
Section IV  –  Examples related to additional accessibility requirements for specific services
ANNEX III
Accessibility requirements for the purpose of article 4(4) concerning the built environment where the services under the scope of this directive are provided
ANNEX IV
Conformity assessment procedure – products
ANNEX V
Information on services meeting accessibility requirements
ANNEX VI
Criteria for assessment of disproportionate burden